Serving the Tri-Cities & East Tennessee

Your Reputation Is Costing You Customers.

We help local businesses get more 5-star Google reviews, respond to every review within 24 hours, and turn their online reputation into a growth engine.

Start Your Free 14-Day Trial

No contracts. No risk. Just results.

of customers read reviews before choosing a local business

revenue increase for every one-star improvement in rating

of customers prefer businesses that respond to all reviews

The Problem

While you're busy running your business, your competitors are winning on Google.

Not Enough Reviews

Most satisfied customers leave without leaving a review. Your competitors with 100+ reviews are getting the calls you should be getting.

Unanswered Reviews

Every unanswered review tells Google your profile is inactive and tells potential customers you don't care about feedback.

One Bad Review Sits There

A single negative review without a professional response can cost you dozens of potential customers every month.

How It Works

We handle your reputation so you can focus on running your business.

We Set Up Your Review System

We build a simple, automated system that makes it effortless for your happy customers to leave 5-star Google reviews. QR codes for your counter, text and email follow-ups for jobs in the field. All done for you.

We Respond to Every Review

Every Google review gets a professional response within 24 hours. For healthcare clients, every response is HIPAA compliant. This boosts your local search ranking and shows potential customers you care.

We Filter Negative Feedback

Unhappy customers are routed to a private feedback form before they hit Google. You get the chance to resolve the issue offline and protect your public rating.

You See the Results

Every month you receive a clear report: new reviews, rating trends, response times, and how you compare to local competitors. No guesswork, just data.

Who We Serve

Built for local businesses that run on reputation.

If your customers find you on Google, your reviews are your first impression. We work with businesses across the Tri-Cities and East Tennessee.

Dental Practices

New patients choose by stars

Chiropractors

Compete in local search

Med Spas

Trust drives bookings

Home Services

Reviews win the Google map pack

Veterinary Clinics

Pet owners check reviews first

Professional Services

Credibility starts online

Why Clairo Digital

Not another marketing agency. A reputation partner.

Local, Not Outsourced

We're based in Johnson City. We know the Tri-Cities market. We can walk into your office, shake your hand, and look at your results together. No overseas call centers. No ticket queues.

Healthcare Fluent

We understand HIPAA. Every review response we write for healthcare clients is compliant. We never confirm or deny patient status, reference treatments, or put your practice at risk. Most marketing agencies can't say that.

Results You Can See

No vague reports. No vanity metrics. We show you exactly how many reviews came in, how your rating moved, how fast we responded, and where you stand vs. local competitors. Every single month.

Simple Pricing

One plan. Everything included.

No hidden fees. No long-term contracts. Cancel anytime.

Reputation Management

$500 /month

Start with a free 14-day trial

✓Automated review generation system with QR codes and review links
✓Professional response to every Google review within 24 hours
✓HIPAA-compliant review management for healthcare clients
✓Negative feedback filtering to protect your public rating
✓Monthly performance report with competitor comparison
✓Google Business Profile monitoring and optimization
✓Managed personally by the owner, right here in Johnson City

Start Free 14-Day Trial

No commitment. Cancel anytime.

FAQ

Common questions, straight answers.

How does the 14-day free trial work?

We set up your full review system and run it for 14 days at no cost. QR codes, review links, response monitoring. If you see the value, you continue at $500/month. If not, you walk away with zero obligation.

How quickly will I see results?

Most businesses see new reviews within the first week. By day 14, you'll have clear data on how many reviews came in, what your rating trend looks like, and how customers are responding to the system.

Is this HIPAA compliant?

For healthcare clients, yes. Every review response we write for medical, dental, and chiropractic practices follows strict HIPAA guidelines. We never confirm or deny that someone is a patient, reference any treatments, or disclose any protected health information.

What does my staff need to do?

Almost nothing. If you have a front desk or checkout area, we set up a QR code customers can scan on the spot. If your team works in the field, we send an automated text or email after each job instead. Either way, we train your team in a 15-minute session and handle everything from there.

What if I get a negative review?

Our system routes dissatisfied customers to a private feedback form before they post on Google. If a negative review does go public, we craft a professional response within 24 hours and notify you immediately so you can address it directly.

Can I cancel anytime?

Yes. No long-term contracts, no cancellation fees, no penalties. We keep your business by earning it every month, not by locking you in.

About Clairo Digital

Built in the Tri-Cities. Built for local businesses.

Clairo Digital is a reputation management agency based in Johnson City, Tennessee, serving businesses across the Tri-Cities and East Tennessee.

Founded by Josh Neal, a University of Tennessee Knoxville graduate with a background in B2B sales and supply chain management. He started Clairo Digital for a simple reason: too many good local businesses are losing customers to competitors who just have more reviews and a better Google presence. That's a fixable problem.

Every client works directly with Josh. Not a chatbot, not a call center, not a junior account manager. One person who knows this market, lives in this market, and is personally invested in your results.